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>Rosarito Beach Tourist Assistance Department 

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“Observe, Detect & Report”  
More than 300 Rosarito residents volunteer for new tourist-assistance citizens’ watch program 
  Members of the newly formed Citizen Council for Assistance to Tourists were sworn in at a March 4 ceremony at the Rosarito Beach Hotel. They included both Mexican-born and expatriate residents of the city, tourism officials and business people.
 The group was formed by the new city administration of Mayor Hugo Torres. Members will watch for and report any problems that might affect visitors in Rosarito’s tourist areas. The new mayor has made security for both residents and visitors the top priority of his administration.
 About 360 people have joined the group so far. Torres said at the ceremony that the huge response is indicative of the how highly people in the city value visitors. “This shows how much people care,” Torres said.

>What is CCAT

CCAT stands for City Council for the Tourist Attention.

Its main goal is to promote the participation of Rosarito citizens and raising awareness levels regarding tourists, forming a network of people willing to report any mistreatment or misconduct towards our visitors from public servants, police officers, tourism industry establishments or services.

>Who is part of the council?

Members of the community, nonprofit organizations, business people, hotel owners and staff members, foreign residents, students, restaurant owners and employees, and everyone who’s aware of the importance of tourism in our city. 

>Council Members

  Members will watch and report to the Tourist Assistance and Attention Department any problems that might affect our visitors in the Rosarito’s tourist areas. 

  If you witness any misconduct from public officials, mistreatment towards our visitors, or are in touch with a tourist in need of assistance, you must call the Tourist Assistance and Attention Department. >Become a member

>The following are some examples in which tourists may need assistance. Such incidents should be directed to the Tourist Attention and Assistance Department.

-Missing person.

-Lost documents.

-Complaints.

-Information Requests

-Any kind of assistance when involved in an accident or deteined by a Police officer.

-Contact relatives or US Embasy

>CCAT Reports

Here the CCAT members can report any situation regarding our visitors, to the Rosarito Beach Tourist Assistance and Attention Department. CCAT>


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